FAQs
Your questions,
answered.
Helpful details about our products, process, and what to expect when you reach out.
Before We Begin
The details that make the process clearer.
What products do you offer?+
We offer custom-sized vinyl and clad windows, plus front and back doors in a variety of styles. Available options include multiple colors and grid patterns.
How do I get started?+
Submit the project form on our Contact page with your contact information, project type, location, and a few details about what you need, whether it is a replacement or new construction. We will review it and follow up within 48 hours.
How do you help me choose?+
We listen to your goals and budget, then narrow the options to products we know and trust. We prioritize manufacturers that stand behind their products and offer strong warranties.
Do you have options for different budgets?+
Yes. We offer practical vinyl windows, elevated clad windows, and door options in different styles. We will help you compare what fits your home and priorities.
What is it like to work with Heritage?+
Our approach is personal and straightforward. We help you understand the options, choose confidently, and move toward a finished result that suits your home.
What areas do you serve?+
Proudly serving the Louisville Metro area, surrounding communities, and Elizabethtown. Enter your complete address on the project form to confirm whether it is within our service area.
When will I hear back?+
We review every inquiry carefully. Please allow up to 48 hours for a response.